We’re specialists across a variety of verticals.
Stay top of mind, even when your customers are not in the store.
As a retailer, you face levels of challenge, competition and change that would have seemed unimaginably chaotic to merchants 20 years ago. But challenges demand solutions, competition spurs innovation, and change inevitably leads to evolution — and today’s churning environment is actually a dynamic, vibrant retail sector.
Never has the power of loyalty been more evident, where retailers are taking unique approaches to customer retention and engagement in an era when consumer choice is at an all-time high. That holy grail of retail marketing – understanding customers as individuals and having the right tools to influence their behaviors – is within reach with the right loyalty strategies and technologies.
CHECK OUT OUR KOBIE REVIEW: RETAIL MAGAZINE
More than just banking, more than just credit cards.
When marketers think about loyalty strategies in financial terms, they too often focus on the expense side of the P&L – program costs, points liability, potential fraud and so on. This is prudent, but limiting: loyalty can be a growth driver if you approach it the right way. No matter what your growth goals area – increasing market share, raising revenue or profitability, or activating your customer base – the right loyalty strategy can help your FI brand get there.
CHECK OUT OUR KOBIE REVIEW: FI & FRAUD MAGAZINE
TRAVEL & HOSPITALITY
Keeping up with the ever-changing needs of travelers.
Whether you’re a large hotel chain, low-cost or legacy carrier, car rental company, cruise line, or anything in between, being in the travel & hospitality industry means you have specific needs for your loyalty program. And the travel industry will continue to evolve to meet the ever-changing expectations of travelers by keeping the customer at the center of the evolution.
The best way for the travel industry to drive loyalty is by marrying elements of personalization throughout the entire customer experience. This works best if the entire experience of customer rewards is paired with creativity and exclusivity. And your brand must continue to focus on the overall loyalty strategy and growth goals. Let Kobie help – through every step of YOUR process.